Return policy

Return Policy (USA)
By ordering from jmdiaper, you agree to these US return terms.
A. 14-Day Returns
- 14 days to request a return after delivery.
- Eligible: Unworn items with tags and original packaging.
- Excluded: Manufacturer Direct items (final sale).
B. Return Process
- Contact us first: support@jmdiaper.com | +1 818 791 8475.
- We’ll provide a return label; unauthorized returns are rejected.
C. Damaged/Wrong Items
- Inspect upon delivery. Report issues immediately for resolution.
D. Exchanges
- For damaged, incorrect, or defective items only. Contact us to exchange.
E. No Restocking Fees
- Returns have no additional fees.
F. Refunds- Approved refunds processed to original payment (bank delays may apply).
G. No Discount Refunds
- Discounts must be used at checkout; no retroactive adjustments.
Contact: support@jmdiaper.com | +1 818 791 8475